{"componentChunkName":"component---src-templates-manual-template-tsx","path":"/manuals/client-user/61/client-cosec-troubleshoot.html","webpackCompilationHash":"d1750f6cc413894a8b5c","result":{"data":{"promoBlocks":{"edges":[{"node":{"contentful_id":"47glnSpWzXeFylv2vfQEF8","internal":{"type":"ContentfulPromotionBlock"},"title":{"internal":{"type":"ContentfulHeading"},"contentful_id":"7KIOfSfgwJnCXuvRN6CfrP","textContent":"Standing privileges are a risk with PAM","color":"black","size":"medium"},"subTitle":null,"content":{"nodeType":"document","internal":{"content":"{\"nodeType\":\"document\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"Start your journey towards a just-in-time (JIT) model with zero standing privileges (ZSP). Read 'Remove Standing Privileges Through a Just-In-Time PAM Approach' by Gartner , courtesy of SSH.COM.\\n \\n\",\"marks\":[],\"data\":{}}],\"data\":{}}]}"}},"callToAction":{"internal":{"type":"ContentfulButton"},"contentful_id":"19EUesynV2Z7HHcuJk0BAS","content":"Download Gartner research","internalLink":null,"externalLink":"https://info.ssh.com/gartner_research_privileged_access_management","assetLink":null,"anchor":null},"picture":{"internal":{"type":"ContentfulAsset"},"contentful_id":"2ClylmBswcfDx4XdO7NTmL","title":"ICON Gartner ZSP","description":"","file":{"url":"//images.ctfassets.net/0lvk5dbamxpi/2ClylmBswcfDx4XdO7NTmL/78e899153ed66aec3b03b9a2cacd112d/ICON_Gartner_ZSP_ICON_Gartner.png","contentType":"image/png"},"fluid":{"aspectRatio":1,"src":"//images.ctfassets.net/0lvk5dbamxpi/2ClylmBswcfDx4XdO7NTmL/78e899153ed66aec3b03b9a2cacd112d/ICON_Gartner_ZSP_ICON_Gartner.png?w=3000&q=50","srcSet":"//images.ctfassets.net/0lvk5dbamxpi/2ClylmBswcfDx4XdO7NTmL/78e899153ed66aec3b03b9a2cacd112d/ICON_Gartner_ZSP_ICON_Gartner.png?w=750&h=750&q=50 750w,\n//images.ctfassets.net/0lvk5dbamxpi/2ClylmBswcfDx4XdO7NTmL/78e899153ed66aec3b03b9a2cacd112d/ICON_Gartner_ZSP_ICON_Gartner.png?w=1500&h=1500&q=50 1500w,\n//images.ctfassets.net/0lvk5dbamxpi/2ClylmBswcfDx4XdO7NTmL/78e899153ed66aec3b03b9a2cacd112d/ICON_Gartner_ZSP_ICON_Gartner.png?w=1601&h=1601&q=50 1601w","sizes":"(max-width: 3000px) 100vw, 3000px"},"fixed":{"width":3000,"height":3000,"src":"//images.ctfassets.net/0lvk5dbamxpi/2ClylmBswcfDx4XdO7NTmL/78e899153ed66aec3b03b9a2cacd112d/ICON_Gartner_ZSP_ICON_Gartner.png?w=3000&q=50","srcSet":""}},"centered":true,"indentMainContent":null,"transparentBackground":null,"imageScale":70,"imagePadding":null,"name":"WIKI migration side promo block2","product":null,"funnel":null,"topic":null,"keywords":null,"type":null,"priority":null,"globalOverride":null}},{"node":{"contentful_id":"6dfNaA1UlY4bADKQk6awhs","internal":{"type":"ContentfulPromotionBlock"},"title":{"internal":{"type":"ContentfulHeading"},"contentful_id":"49Tb2wSR21P5C2cpcgMZ3","textContent":"Get Multi-cloud PAM software - for free!","color":"black","size":"medium"},"subTitle":null,"content":{"nodeType":"document","internal":{"content":"{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"PrivX® Free replaces your in-house jump hosts and combines your AWS, GCP and Azure access into one multi-cloud solution.\\n \\n\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}"}},"callToAction":{"internal":{"type":"ContentfulButton"},"contentful_id":"1dmQ13jyyZ46ID07eVNVFb","content":"PrivX Free","internalLink":null,"externalLink":"https://info.ssh.com/privx-free-access-management-software","assetLink":null,"anchor":null},"picture":{"internal":{"type":"ContentfulAsset"},"contentful_id":"4UUYdjING8micwZQur5o6d","title":"ICON computer (search)","description":"","file":{"url":"//images.ctfassets.net/0lvk5dbamxpi/4UUYdjING8micwZQur5o6d/1b378a0f4646075c7a4788f1afffbabe/ICON_computer__search_.svg","contentType":"image/svg+xml"},"fluid":{"aspectRatio":null,"src":null,"srcSet":null,"sizes":null},"fixed":{"width":null,"height":null,"src":null,"srcSet":null}},"centered":true,"indentMainContent":null,"transparentBackground":null,"imageScale":70,"imagePadding":null,"name":"WIKI migration side promo block1","product":null,"funnel":null,"topic":null,"keywords":null,"type":null,"priority":null,"globalOverride":null}}]}},"pageContext":{"isCreatedByStatefulCreatePages":false,"body":"
\"SSH\"\"
\"\"
\"\"
\"Home\" \"Prev\" \"Up\" \"Next\"  

Chapter 8 Troubleshooting SSH Tectia Client

Table of Contents

Starting Connection Broker in Debug Mode
Collecting System Information for Troubleshooting
Answers to Common Problems

You can run SSH Tectia Client in debug mode to gather information that is useful \nwhen troubleshooting any connection or authentication problems.

Do not leave SSH Tectia Client running in debug mode unnecessarily. Debugging \nslows down the performance.

See Customer Support for information on accessing \nthe SSH Tectia online support resources and contacting SSH Tectia Technical \nSupport.

Before you contact SSH Tectia Technical Support, run the \nssh-troubleshoot\n(ssh-troubleshoot.cmd on Windows) \ntool to collect necessary information on your system and the installed SSH Tectia \nproducts. This information will help in analysing the reported problems, as \nthe Technical Support gets to know exact details about the environment where \nthe SSH Tectia products are running. See instructions in Collecting System Information for Troubleshooting.

\"Home\" \"Prev\" \"Up\" \"Next\"  

\n Copyright 2010 SSH Communications Security Corp.
\n This software is protected by international copyright laws. All rights reserved.
Contact Information

","head":"Chapter 8 Troubleshooting SSH Tectia Client","url":"/manuals/client-user/61/client-cosec-troubleshoot.html"}}}